SHIPPING POLICY & REFUNDS POLICY

Shipping Destinations

We ship to the following regions:

• North America: US, Canada, Mexico

• Oceania: Australia, New Zealand

Please note: Shipping times may vary within each region due to differences in regulations and infrastructure. However, We will do its best to provide reliable service.

Additionally, while shipping may be feasible to many countries, the speed, reliability, and cost-effectiveness of delivery can differ significantly and may be beyond our control.

 

Shipping Costs

Shipping rates are calculated during checkout based on your location.

• UK customers: VAT is required and will be added at checkout.

• International orders: You may be subject to local customs fees and duties.

 

Customs Fees and Import DutiesInternational

orders are shipped on a Delivered Duty Unpaid (DDU) basis, meaning customs fees are not included.

As the customer, you are responsible for any local customs fees, taxes, and duties upon delivery. These charges are determined by your country’s regulations and may vary.

Import duties and taxes are assessed by your country’s customs office. Please contact them directly for inquiries.

We recommend checking with your local customs office to understand any potential charges before placing your order. If you have questions or need assistance, feel free to contact us.

Delivery Time for International Orders

International deliveries may take longer than domestic orders due to customs inspections and clearance procedures.

Unfortunately, we cannot estimate or expedite this process.

If you need assistance with your order, please email us at with your order number.

 

Additional Information on International Orders

For all international orders outside the US, customers are responsible for covering customs fees, taxes, and duties.

These charges are not included in the shipping fee, and we cannot calculate or pay them on your behalf.

For items above a certain price threshold, a signature may be required upon delivery to ensure secure receipt.

If you have any questions about customs charges or fees, we recommend contacting your local customs or postal office for guidance. Alternatively, you can reach us at

 

Return & Exchange Policy
Miss prints and quality control: please let us know if this happens, and we will work with our manufacturing partners in order to rectify your order; photo evidence of a misprint will need to be shown in this event.

As this collection is produced in very limited quantities and made to order to your specifications, we are unable to accept returns or exchanges. By placing an order, you acknowledge your loss of any rights to refunds.

We kindly ask that you double-check your pieces against the sizing charts provided before placing your order.

If you have any questions about sizing or need assistance, don’t hesitate to reach out to us at 

 

While we can’t guarantee availability, we’ll do our best to help where possible. Feel free to contact us with any inquiries!